The staff at the Fredericton Convention Centre agree that they work here because they love it. They love their city, they love their centre, and they love having groups fill the building to capacity. All of the staff have experience in the hospitality sector, and they are waiting to welcome you.
Don’t be fooled by the titles – really, everyone is in the Customer Service department!
Cathy has a strong record of success with hotels, tourism marketing organizations and convention centres in both Fredericton and Halifax. She was the first FCC employee and was instrumental in getting the centre off to a running start. One of her first goals was to assemble an all-star team and that she did; calling it the best team she’s ever worked with.
An industry and community leader, Cathy is Chair of the Convention Centres of Canada, President of Skal New Brunswick, a Board Member with the Fredericton International Airport Authority, while also being an active member of Meeting Professionals International, International Venue Managers Association, Fredericton Chamber of Commerce and Rendez-Vous Fredericton.
She likes to spend her spare time with family and friends; skiing, biking, boating, cooking, traveling and occasionally some ‘wine tasting’.
Director of Sales
Erin has been a member of the FCC team since the very beginning, even prior to our Grand Opening in January 2011. With more than 15 years sales experience in the hospitality industry Erin is committed to service excellence and truly understands each clients’ needs are unique. Like you, Erin insists on having things done right!
Erin has a strong belief in community service and is an active member of both the Fredericton Homeless Shelters and Fredericton International Airport Authority, as well as volunteering on an ad-hoc basis with organizations close to her heart such as her daughter’s school and the Greener Village Community Food Centre.
Outside of work you can find Erin…well, outside! Going for a run on the trails or a boat ride on the Saint John River with her husband Rodney and 2 beautiful kids.
Erin truly believes Fredericton is the best east coast meeting destination, and she loves to win! This makes her the best choice for you when seeking a partner to plan your next conference.
Business Development Manager
Pamela recently joined the FCC team as Business Development Manager based in Toronto. Over the past 15 years, as Director of Industry Relations for Tourism Toronto, Pamela organized hundreds of events ranging from 100 to 1000 participants. She knows what it takes to succeed in the business of making people happy! Luckily for us (and you), Pamela grew up in Newfoundland, so she is familiar with the culture of our East Coast hospitality and can’t wait to share it with you and your delegates. When Pamela isn’t working you may find her kick-boxing or blissing out to yoga (depending on her mood!), and hanging out with her son.
Senior Meetings & Event Manager
Jennifer brings many years of Hospitality and Tourism to the FCC. After completing a Travel & Tourism designation at the New Brunswick Community College in St. Andrews, she worked as a Front Desk agent, restaurant/banquet server and conference services manager in various hotels/resorts in New Brunswick. Most recently Jennifer worked on the client side of the business as Events Manager at the Fredericton Chamber of Commerce, so she knows what is important to you when planning an event. She loves working in the heart of downtown, then relaxing in her countryside home with her husband.
During 2019, Kristina is practicing her astounding organizational and creative skills at home, enjoying maternity leave and taking care of her baby boy who arrived in July. In her time away from the office please get in touch with Jenni!
Andrea’s smiling face is the first one you’ll see when you come in our front doors, as she handles all aspects of front office operations with grace and humour. Since 2011, Andrea has worked closely with our events and catering teams, contributes regularly to our social media content, and stays on top of what the office needs to run smoothly. Have a question? Andrea knows the answer! A creative soul, Andrea loves to paint, make jewellery and take lovely imaginative pictures of her 2 beautiful kids!
Briana began at FCC as a part-time Duty Manager in 2016. It wasn’t long before management noticed her teamwork attitude, smiling disposition and eagerness to be kind to everyone. FCC was thrilled when Briana agreed to join the administration team on a full-time maternity leave contract. This while still completing her Bachelor of Tourism and Hospitality Management Degree in her ‘spare’ time. If you have a question she is a great place to start! When not planning her next travel adventure (maybe to the wilds of Saskatchewan to visit her Mom or to the bright lights of a big city), Briana will be hanging out with friends and her two fur-babies, Ollie and Cece.
Sales and Events Coordinator
FCC is thrilled to welcome hospitality veteran Jenni Williams to our team in the role of Sales and Events Coordinator. After 17 years with Delta Fredericton and experience in various facets of the industry, Jenni is eager to assist the team to ensure our event delivery is second to none. In the summer, you can find Jenni at Grand Lake with husband Dan and goldendoodle Murphy. Jenni is also known for her fabulous cake designs and the team is eagerly waiting for her to surprise them one day. Still waiting…
After spending a few years in British Columbia as Operations Manager of a four-arena Sportsplex, Brent made his way back home to Fredericton and the FCC team is certainly happy he did! He loves the hands-on nature of his job, and finds it a pleasure every day to maintain a beautiful state-of-the-art building. Brent takes the role of creating a comfortable environment for clients and delegates very seriously. Trail running, motorcycles, dog Harvey and being both a Dad and volunteer Big Brother keep Brent busy when not on the job!
Technical Services Manager
Craig works on site at FCC as Technical Services Manager for Freeman AV Canada, FCC’s preferred in-house AV partner. Before joining the FCC team, Craig worked as an electrical apprentice, bartender/ banquets server/ houseman, mailman and most recently a Technical Services Representative for Freeman. What a perfect storm of skills and experience he brings to any event! Outside of work, Craig is passionate about Le Bleu, Blanc et Rouge - Les Canadiens de Montréal! And he takes every chance to head north of Fredericton to a family hunting lodge on the Napadogan Stream.
Born and raised in a small farming community in Ontario, Chef Ryan’s parents owned their own restaurant and his Grandfather was a Chef. You could say his love for the culinary arts is in his blood.
Armed with an education and apprenticeship through Niagara College, Ryan began his professional life in his family’s restaurant. After 9 years he moved West and crafted his skill further at several prestigious locations: Fairmont Chateau Lake Louise, Hotel MacDonald in Edmonton, Fairmont Banff Springs as Chef de Cuisine for 1888 Chophouse and then opening Chef de Cuisine for the Vermillion Room.
His passion is driven by his dedication to use fresh local & sustainable ingredients while trying to minimize as much waste as possible. He greatly enjoys teaching others as well as daily learning from his team and those around him.
He is excited about his new position on the East Coast and we look forward to sharing this new beginning with him.
Marketing & Communications
With more than 25 years marketing and communications experience in tourism, IT and advertising agencies, Patricia keeps the FCC’s communication channels humming. If you have interest in a news story or are wondering about the web site, social media or other communications initiatives, Patricia will have your answer.